KnightsVault customer guide

Plain-English guides to onboarding, deposits, withdrawals, security, and the API. Pick a topic from the sidebar or one of the categories below.

Getting started

Getting started

A guided tour of your account from first login to first trade.

Funding

Making a deposit

How to fund your account safely with on-chain transfers.

Making a withdrawal

How withdrawals work, including approval, signing, and timing.

Security

Whitelisting addresses

Why withdrawal addresses must be pre-registered, and how the cooling period works.

Two-factor authentication and hardware keys

Setting up TOTP, SMS, and FIDO2 hardware keys for your account.

Onboarding

Verifying your identity

What KYC and KYB cover, what documents we ask for, and how long verification takes.

Records

Reports and quarterly statements

Where to find transaction history, custody statements, and tax exports.

Integration

API keys and programmatic access

How to issue an API key, sign requests, and integrate trading.

Have a question that isn't covered? Email support@kxco.io— every message is read by a real person.